Assaha (2007)

I have managed the Human Resources function of an international restaurant and hotel management firm. At that time, Assaha employed more than 600 employees with an aggressive plan of further international growth. Roles included:

• Designing, developing and implementing HR practices and procedures
  
• Planning, Organizing, and controlling HRD activities, including training programs
  
• Conducting job analysis and updating job descriptions
  
• Developing policies, procedures and work rules
  
• Handling full personnel responsibilities and ensuring legal compliance
  
• Recruiting all positions and participating in the selection process
  
• Resolving conflicts between employees and management and conducting exit interviews
  
• Evaluating the Department through HR metrics
  
• Supervising the personnel coordinator and HR assistant
  
• Reporting to the GM and communicating change to employees

---

TEAM International (2002)

I have worked as an Associate Consultant at a regional management and engineering consulting firm active in MENA region. It was a project-basis employment, working on a restructuring project of a Large organization in Lebanon. Roles included:

• Constructing a SWOT analysis
  
• Designing organization charts
  
• Writing department and job descriptions
  
• Analyzing employee questionnaires  
  

---

Merilink (2004-2006)

I have worked as a Recruiting Officer for an African-based trade firm. Roles included:

• Sourcing candidates from Lebanon
  
• Conducting primary interviews
  
• Coordinating with head office concerning job vacancies and requirements
  
• Conducting feasibility studies of new business prospects

          Recommendation Letter Link

---

The Sultan Center (2002-2003)

I have worked as a Category Coordinator at a leading retail stores firm in the Middle East region. The job entailed managing the whole aspects of the perishable departments. Roles included:

• Supply side management: sourcing products, negotiating with suppliers, issueing orders
  
• Inventory Management: managing production and inventory of more than 8000 items
  
• In charge of product pricing and display 
  
• Auditing operations in all the 7 perishable departments 
  
• Responsible of more than 70 employees of which 4 personal assistants and 7 teams led by floor department managers.
  
• Reporting directly to the COO
  
• Responsible for sales and customer satisfaction
  
• Analyzing financial reports and monitoring departmental sales periodically
  
• Achievements: Increasing the sales by 27% and profit by 40%
  

          Recommendation Letter Link

---