Publication Details

Publication overview

Knowledge management depends on HR practices that support how an organization creates, shares, and uses knowledge. Drawing on theoretical and empirical literature, this chapter develops a framework aligning recruitment, compensation, training, performance management, retention, and career development with different knowledge management strategies. It explains how practices should differ when organizations emphasize codified information versus expertise embedded in people and relationships. For HR professionals and organizational leaders, the chapter offers a strategic foundation for building coherent systems of people management that support organizational learning and competitive advantage.